Baggage
Baggage Claim (baggage irregularity)
Here you can find out what to do if you encounter problems with the delivery of your checked luggage, i.e., if your bag was delivered late, damaged, destroyed, or if it was lost during carriage.
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Delayed Baggage
We are very sorry but the delivery of your baggage after a Czech Airlines’ flight has been delayed. In order to cut the time required for finding it to the absolute minimum, and to be able to deliver it to you as soon as possible, please enter your reference number and your name on the following page.
Tracing of delayed baggage
Carriage of Standard Baggage
Carriage of your baggage is free of charge, provided that it meets the weight and size limits. Inform yourself about these limits and the conditions of carriage.
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Carriage of Excess/Bulky Baggage
Don't worry if you travel with baggage that exceeds the standard baggage limits. Read the conditions of carriage carefully and determine the carriage fee for your excess baggage.
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Sports Gear
We will gladly enable you to travel with your sports equipment. We routinely carry bicycles, golf clubs, and skis. Here we give you information as to how to proceed in carrying each type of sports equipment.
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Prohibited Items
Air transport is subject to strict security rules. Before you fly, find out which items are excluded from carriage.
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